Experience

FaceologyOMT, 2023-2025

Project Strategy, Design, and SEO

• Held strategy meetings to define the mission statement and North Star values.

• Created logos and branding for the parent company, MM, Inc., and MM, Inc. clients.

• Outlined SEO and social media strategies for MM, Inc. and client companies.

• Created marketing elements and websites for international conferences, including a landing page in Spanish.

• Conducted software training sessions and IT troubleshooting sessions for dental offices.

• Scheduled patient virtual sessions globally, collaborated with Clinical Director, managed bookings, and provided information about myofunctional therapy and frenectomies.

• Trained new employees on a variety of software for various functions.

• Taught teammates how to use generative AI to streamline processes and proofread communications.

Homeschool Educator, 2015-2022

• Created curriculums and a learning environment focused on early childhood education.

• Delivered instruction tailored to individual learner needs, changing in response to growth and development milestones, as well as student challenges.

• Successfully prepared student for entry into mainstream brick-and-mortar school system.

The Inclusive Group, 2022-2023

Volunteer UX Researcher, UX/UI Designer, UX Content Writer, Social Media Planner

• Developed and executed successful social media engagement strategy, establishing brand consistency and boosting results.

• Collaborated closely with team members, utilizing strong organizational skills to coordinate efforts, delegate tasks, and ensure timely delivery.

• Applied problem-solving and decision-making skills to shape the organization's voice and messaging, leveraging expertise in disability community trends.

Freelance

Acadiana Therapeutic Riding Organization, 2022

Volunteer UX/UI Designer, Website Builder, Social Media Planner

• Drove successful social media plan resulting in over 1,000 Facebook followers within 3 weeks.

• Demonstrated problem-solving skills by identifying and addressing user needs through user-centered design, and iterating designs accordingly.

  
  

Experienced in crafting customer elation

The Odyssey Salon and Regis Salon, 2010-2013

Hair Dresser

• Consulted with clients to understand their hair needs and provided personalized styling recommendations based on their individual hair history.

• Utilized technical expertise to skillfully execute bespoke hairstyles, resulting in high levels of client satisfaction and repeat business.

• Contributed to the company's success by providing remote hairstyling services for special events and attending advanced trainings and industry conferences.

• Offered additional beauty services such as make-up application and waxing to further elevate the client experience.

• Made every client feel valued by providing exceptional customer service from start to finish.